Dave's story - Helpline volunteer

A few words about volunteering.

It is often about general life and the experience one has gained from living.

It is about knowing when to listen and when to speak (One needs to understand their concerns and what position they are in. But not to allow development of incorrect assumptions).

It is about knowing what they need to know and even when they are unaware of what they need to know, empowering them to make progress.

The more I do it, the more frequently I am able to offer assistance.

Dave